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Refund Policy

Billing and refund policies for the Onco Care (Beta) - AI-powered oncology OPD and day care management system dedicated to Padma Bhushan and Padma Shri Dr. Suresh Advani's vision of compassionate healthcare..

Per-Visit Billing

Billing based on completed patient visits

Visit Completion

Charges apply only for completed consultations

No-Show Policy

No charges for missed appointments

Billing & Refund Details

Billing Model

  • Per-visit billing for completed consultations
  • AI transcription and processing included
  • SOAP note generation included

Refund Conditions

  • No charges for missed appointments
  • System errors may qualify for refunds
  • Refund requests within 30 days

Billing Scenarios

Completed Visit

Full charge applies

No-Show

No charge

System Error

Refund available

Cancelled

No charge if cancelled early

Billing Inquiries

For billing questions or refund requests, contact our support team.